SINK Support

Practical help for attendees, room hosts, and invite-only screening operators.

Attendee help

Open the HTTPS invitation link or scan its QR code. Complete sign-in and the event notice before entering the room.
If automatic sync is unavailable, use manual sync at a scene or timestamp the organizer identifies.
A disconnected host source projects briefly and then freezes at the last trusted position; wait for the operator to reconnect or take over manually.
For a private screening, do not forward invitation credentials or record confidential material.

Use a computer for title creation, source upload, rights settings, and detailed reports.
Upload the exact final program mix whenever possible. Alternate cuts, leaders, dubs, or materially different mixes need separate versions.
Review processing QA and the source-deletion receipt, then run a complete rehearsal with the actual playback path.
Keep the responsive Host Console open during the event and confirm who can operate, moderate, rotate invitations, or end the room.

Generate a one-time pairing code from the Host Console and bind only the active player tab you intend to use.
The extension sends event-scoped playback time, play/pause state, rate, and health. It does not upload raw tab audio.
Closing the player tab releases the playback source but does not end the screening. Use the Host Console to end the event.
If a version check warns about the wrong cut, stop and verify the media instead of overriding unless an authorized operator has confirmed it.

Pilot organizers receive the urgent escalation channel and staffed event window in their pilot agreement.